Our digital assistant MIKE supports customers, partners and our employees with digital services in goods transport. MIKE is continuously being updated with new features that make handling transport clearer, easier and more efficient – from transport requests to invoicing. The first step is tracking, ordering and capacity planning.

MIKE is currently equipped with the following features:

Capacity Planning

Dynamic supply chains require accurate planning of available capacities. To avoid bottlenecks and overcapacities in rolling stocks, MIKE's Capacity Planning allows you to calculate how many wagons you need and at what time based on your production plan.


With Ordering, MIKE enables you to order empty wagons. You just have to choose the departure and arrival station, the date and the load volume. You can check on the status of your goods at any time.


With MIKE Tracking, you always know the exact location of your shipments and the expected time of arrival. Your shipments are clearly displayed in map mode as well as in a table. This means that you are always up-to-date, from the moment they are dispatched to their estimated time of arrival. With the additional comment function, you can contact us directly on shipment-related topics.

In addition, we offer you the option of notifying us electronically that your waggon is ready to be picked up. Simply use MIKE Tracking or our new mobile phone app MIKE Mobile.

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