To set up your account, please complete the request form and the MIKE Terms of Use, sign both documents and send these by e-mail to system.tma@railcargo.com.
On the request form you can choose between different features to customise MIKE to your needs.
- MIKE Ordering Empty wagons – Order empty wagons with ease and flexibility.
- MIKE Ordering Transport – Create transport orders and bookings with just a few clicks.
- MIKE Tracking – Track your consignments any time.
- MIKE Ready to pull – Register your wagons as ready for collection.
- MIKE Capacity Planning – Plan both capacity and wagon resources continuously and across the company.
By signing the MIKE Terms of Use, you agree to our General Terms and Conditions (GTC). You can also appoint a company administrator. In future, this person will be responsible for creating, deleting and managing user accounts for your company in MIKE. Please note that this feature is currently not available.
Our system administrators – your points of contact
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Vienna, Lower Austria, Burgenland
Name Telephone E-Mail Gerald Schiller +43 664 2866117 psm.east@railcargo.com Julia Zawrel +43 664 6172228 psm.east@railcargo.com Nazariy Hilevych +43 664 88414916 psm.east@railcargo.com -
Upper Austria
Name Telephone E-Mail Harald Jung +43 664 6174589 psm.ooe@railcargo.com Alina Manzenreiter +43 664 8209374 psm.ooe@railcargo.com -
Salzburg
Name Telephone E-Mail Verena Haslauer +43 664 8339253 psm.sbg@railcargo.com -
Styria
Name Telephone E-Mail Michael Fischer +43 664 2865232 psm.stmk@railcargo.com -
Carinthia
Name Telephone E-Mail Roman Janetzke +43 664 88171938 psm.ktn@railcargo.com -
Tyrol, Vorarlberg
Name Telephone E-Mail Martin Samitsch +43 664 6174580 psm.west@railcargo.com Petar Stojakovic +43 664 6175742 psm.west@railcargo.com Mersed Besic +43 664 6175411 psm.west@railcargo.com
Data proctection information
The data you provide will only be used for the purpose of processing or fulfilling your enquiry and will be handled confidentially. Please refer to our data privacy statement for further information on data protection declaration.
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