Heavy snowfall and new snow piled metres high have been recorded across many parts of Austria. The South and West of Austria have been most affected by the extreme snowfall. The population and traffic in Vorarlberg, Tyrol, Salzburg and Carinthia are suffering the most from these above-average volumes of snow.
The marshalling yard at Villach was covered in a thick blanket of snow in a very short space of time. The compacted snow is posing problems for the marshalling yard. In many locations, this compacted snow has caused ice to form on the tracks. This is making the situation extremely difficult and causing damage to winter service vehicles that have already been working round the clock.
ÖBB Infrastruktur has deployed extra staff in order to clear the ice away from the tracks in the shortest possible time. The staff are doing everything they can to keep operations up and running as much as is physically possible. Whilst adhering to all the required health and safety measures, they are working hard to clear the snow from the tracks and de-ice both the tracks and rail points by hand.
In spite of all the challenges they have been facing over the past few days, our staff are doing everything they can so that transport gets up and running again as quickly and as efficiently as possible. We apologise for any inconvenience caused to our customers and assure you that we are doing everything in our power to get rail operations back up and running again.
A huge thank you to our customers for our successful cooperation and especially to our staff, who have been keeping our trains running and making sure our customers receive their goods in good time.
Customers can get in touch with their customer service advisors for more information about the affected transport services.