Extensive expertise in customs handling

The ÖBB Rail Cargo Group (RCG) provides professional customs services for secure and efficient flows of goods – a crucial advantage in times of increasingly complex trade requirements.

Person signing an official document on a clipboard with a pen.

International trade structures are becoming increasingly demanding. Geopolitical developments and new regulatory requirements – such as the introduction of the EU Customs Data Hub as part of the EU customs reform or stricter security obligations under ICS2 – are making customs processes more complex. Incorrect or incomplete customs procedures can lead to delays, additional costs and supply chain disruptions. Professional solutions are therefore essential.

Complex requirements? RCG takes care of them

In addition to its transport services, RCG offers its customers a comprehensive customs handling service for import, export and transit shipments. This includes preparing all the necessary documents, carrying out transit procedures and managing complex special processes. Thanks to extensive expertise, full compliance with all legal requirements is ensured.

Why RCG customs specialists are particularly qualified

A distinguishing quality feature: most RCG customs declarants have completed the state customs training programme of the Austrian Federal Finance Academy (BFA) – the same training that Austrian customs officers receive. This level of expertise is exceptional in the industry and forms the basis for highly reliable and precise customs processes. Across Austria, 19 customs declarants are available at seven locations: Wolfurt, Salzburg, Linz, Vienna (two locations), Graz and Villach. 

Tailored solutions for individual requirements

In addition to operational customs handling, RCG provides customised consultancy services on customs matters – from analysing specific requirements and optimising internal processes to preparing for future regulatory changes.

14.01.2026