Austria
Hungary
Bosnia-Herzegovina
Bulgaria
China
Germany
Greece
Italy
Croatia
The Netherlands
Poland
Romania
Russia
Serbia
Slovakia
Slovenia
Czech Republic
Turkey
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The transport industry is undergoing radical change: optimising the use of resources, reducing CO2 emissions and responding flexibly to dynamic market conditions are the order of the day. More than ever before, the use of digital technologies is playing a key role – especially when it comes to collaboration across company boundaries.
Close to the customer, close to the market
To make rail freight fit for the future, RCG is focusing on the agile development of digital customer services and the use of state-of-the-art technologies for seamless data exchange. This means putting the customer at the centre and working on solutions to their specific challenges. To this end, RCG defines development and implementation goals together with the customer and implements them step by step in continuous coordination, as was recently the case with Logistik Service GmbH (LogServ) – a 100% subsidiary of voestalpine Stahl GmbH.
Digitalisation project with added value
Together with LogServ, RCG is setting new standards in digitalisation through increased cooperation to optimise internal and external logistics processes at the Linz site. The result: more transparency and less personalised information distribution via e-mail and Excel lists. The use of customer-friendly interfaces and system integration with the latest interface technologies make daily work easier – for both LogServ and RCG, as the digitalised processes reduce hurdles and make the handling of logistics projects even easier for everyone involved.
Intuitive user interface for improved workflow
LogServ and RCG work together through user-friendly and intuitive interfaces that can be used to control all steps of the transport process – from ordering trains and empty wagons to tracking current shipments. Information and lists are no longer sent back and forth by e-mail, but are shared with all relevant stakeholders with just a few clicks. Many of these services can be handled through RCG's own logistics platform MIKE. However, the full digital potential of cross-company data exchange can only be realised in combination with coordinated interface services from the MIKE platform.
In addition, the project partners are in constant dialogue with the voestalpine Donawitz site as input for the funding project there.
22.10.2024